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If you are seeking to replace parts under warranty, please call 240-306-3100 or click here to print out our warranty request form.
Registered users can log onto Trane's ComfortSite quick look-up tool to determine if your Trane unit is still within the standard warranty period.
Extended Warranties
Boland provides a variety of extended warranties to allow clients another opportunity to manage their ongoing costs of operations. The nature of HVAC equipment, and truly any mechanical equipment, means that it requires service as it operates. While you receive a standard parts warranty as the original purchaser, our extended warranties help you project your costs and protect your business against increases in material and/or labor costs.
The following HVAC extended warranties are available for purchase before the ship date of the applicable equipment to give you added peace of mind:
Delayed Start-Up
When start-up of new equipment will be delayed beyond six months after shipment, the delayed start-up warranty will postpone the commencement date of the standard one-year part warranty.
Whole Unit Parts Warranty
The extended whole unit parts warranty begins at the expiration of the standard warranty. Like the standard warranty, the whole unit parts warranty will replace any covered part that is found to be defective in material or manufacture.
Compressor Warranty
In the event a part in the compressor assembly of a Trane unit or a part in the motor/transmission/compressor assembly of a Trane centrifugal chiller covered by this warranty is found to be defective, this warranty will provide for a replacement compressor or part (at the discretion of Trane).
Labor Warranty
When a part covered under warranty is found to be defective, the labor warranty will provide for labor to install the replacement part. Note that 'compressor only' labor warranty covers labor to replace applicable parts on that assembly only. Only a Trane commercial warranty agent may perform warranted repairs under the Trane labor warranty.
Refrigerant Warranty
The refrigerant warranty will provide for replacement refrigerant to restore a unit to the proper refrigerant charge if a warranted part on the Trane unit is found to be defective.
Service Warranty
The extended service warranty is similar to our new equipment extended warranties, but it is available after equipment start-up. This coverage requires a service agreement with Boland. Coverage may be available for up to 10 years from shipment.
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