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Boland VRF Training Center Update

Updated: Jan 9, 2023

Updated 01/09/23

Upcoming dates for the City Multi Startup and Service Essentials course will be posted here:

Email us at with any questions or comments.

Maximum number of Attendees: 12

Target Audience: Installers and Service Technicians

Hours: 3 days from 7:30 AM – 3:30 PM (Please make travel arrangements accordingly to avoid missing class time).

Price: $480.00 | CEUs: 2.1 | NATE: 21 hours

Attire Requirements: For safety reasons, please do not wear shorts or open-toed shoes.

Computer Requirements: This course requires a laptop (Windows-based 7, 8, or 10, iPads are not compatible) and installation of the following software: Diamond System Builder, Initial Settings Tool, Maintenance Tool Software, and Maintenance Tool Drivers.

List of Software to Download Prior to Class:

  1. Diamond System Builder

  2. Maintenance Tool Software

You will receive an email with links for the software and further instruction after registration is completed. Please allow us a few days to send these instructions.

Course Descriptions:

(Installation Essentials Day 1) CITY MULTI Installation Essentials : This course provides an in-depth discussion of the techniques associated with properly installing commercial CITY MULTI systems. Instruction focuses on the best practices, limitations, and manufacturer’s requirements as they pertain to wiring, addressing refrigerant piping, and equipment installation. This course is recommended for Installers, Service Technicians.

(Startup and Service Essentials Day 2) CITY MULTI Startup Essentials: This course provides hands-on experience building systems using Diamond System Builder TM design software. Participants learn Mitsubishi Electric’s warranty process and the steps to register products once they have been installed. The concepts of integration and centralized control are discussed as well as the proper steps for system start-up. This course is recommended for Service Technicians and Installers. Laptop computers are required.

(Startup and Service Essentials Day 3) CITY MULTI Service Essentials: This course provides an in-depth functional examination of system operation including both the electrical and refrigerant circuits. In addition, the resources, and techniques to diagnose and troubleshoot CITY MULTI systems are discussed. Practical hands-on exercises to identify faults and repair select units reinforce the concepts covered. This course is recommended for Service Technicians and Installers. Laptop computers are required for this course.

Parking Areas (shaded in blue):

The areas shaded below show the recommended parking at the facility, and the yellow dot shows the location of the entrance to the training center.

The VRF Training Center is located in the Boland Warehouse at  4720 Boston Way Unit J&K, Lanham, MD 20706.
4720 Boston Way Unit J&K, Lanham, MD 20706


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