Boland VRF Training Center Update

Updated: May 6

March 9, 2021

We are excited to reopen our doors to the Boland VRF Training Center.

Upcoming dates for our two-day City Multi Startup and Service Essentials course will be posted here:

You must complete day one online and register for days two and three the week prior to the class(Spaces are very limited, and classes are in high demand.)

We will be following recommended COVID 19 Protocols.

These include but are not limited to:

  • Boland COVID Questionnaire completed and signed daily

  • Temperature is taken at the entrance each day

  • Masks worn at all times (unless eating or drinking)

  • Social distancing (seats are spaced 10 ft. apart, and one person allowed in the restroom at a time)

  • Other precautions will be discussed before and during class

Email us at with any questions or comments.

Maximum number of Attendees: 6 (Limit of 2 seats per contractor)

Target Audience: Installers and Service Technicians

Hours: 2 days from 7:30 AM – 3:30 PM (Please make travel arrangements accordingly to avoid missing class time).

Price: $480.00 | CEUs: 2.1 | NATE: 21 hours

Attire Requirements: For safety reasons, please do not wear shorts or open-toed shoes.

Computer Requirements: This course requires a laptop (Windows-based 7, 8, or 10, iPads are not compatible) and installation of the following software: Diamond System Builder, Initial Settings Tool, Maintenance Tool Software, and Maintenance Tool Drivers.

List of Software to Download Prior to Class:

  1. Diamond System Builder > Click here for download. MyLinkDrive

  2. Maintenance Tool Software: Click here for download. MyLinkDrive

Click here MyLinkDrive for video instructions on how to download and install the software.

Course Descriptions:

Prior to taking the two-day course, you will need to complete the City Multi Installation Essentials Online course. To take the day one online portion:

  1. Go to

  2. Click “Find Learning”

  3. Click “Commercial VRF”

  4. Select the class City Multi Installation Essentials and register. (No fee for this class)

  5. Log in if you have an existing account OR Register for a new account.

  6. Complete all 4 modules of online class.

(Installation Essentials) CITY MULTI Installation Essentials (listed above): This online course provides an in-depth discussion of the techniques associated with properly installing commercial CITY MULTI systems. Instruction focuses on the best practices, limitations, and manufacturer’s requirements as they pertain to wiring, addressing refrigerant piping, and equipment installation. This course is recommended for Installers.

(Startup and Service Essentials Day 1) CITY MULTI Control and System Setup: This course provides hands-on experience building systems using Diamond System Builder TM design software. Participants learn Mitsubishi Electric’s warranty process and the steps to register products once they have been installed. The concepts of integration and centralized control are discussed as well as the proper steps for system start-up. This course is recommended for Service Technicians and Installers. Laptop computers are required. Prerequisite: CITY MULTI Installation Essentials (Day 1 Must be completed online)

(Startup and Service Essentials Day 2) CITY MULTI Service Essentials: This course provides an in-depth functional examination of system operation including both the electrical and refrigerant circuits. In addition, the resources and techniques to diagnose and troubleshoot CITY MULTI systems are discussed. Practical hands-on exercises to identify faults and repair select units reinforce the concepts covered. This course is recommended for Service Technicians. Laptop computers are required for this course.

Prerequisite: CITY MULTI Installation Essentials and CITY MULTI Control and System Setup (Day 2 Must be Attended)

Parking Areas (shaded in blue):

The areas shaded below show the recommended parking at the facility, and the yellow dot shows the location of the entrance to the training center.

The VRF Training Center is located in the Boland Warehouse at  4720 Boston Way Unit J&K, Lanham, MD 20706.
4720 Boston Way Unit J&K, Lanham, MD 20706


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