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NEW! Boland VRF Training Center

Updated: Feb 17

March 11, 2019


We are excited to open our doors to the new Boland VRF Training Center.

Upcoming dates for our three-day City Multi Essentials course are:

Once your registration is completed and approved, you will receive a user login to access the prerequisites needed prior to the course in a follow up email.


Email us at info@boland.com with any questions or comments.


Maximum number of Attendees: 15

Target Audience: Installers and Service Technicians

Hours: 3 days from 8:30 AM – 4:30 PM (Please make travel arrangements accordingly to avoid missing class time).

Price: $500.00 | CEUs: 2.1 | NATE: 21 hours


Attire Requirements: For safety reasons, please do not wear shorts or open-toed shoes.


Computer Requirements: This course requires a laptop (Windows-based 7, 8, or 10, iPads are not compatible) and installation of the following software: Diamond System Builder, Initial Settings Tool, Maintenance Tool Software, and Maintenance Tool Drivers.


List of Software to Download Prior to Class:

  1. Diamond System Builder > Click here for download. Click on “Downlaod_DSB_4_0_3_38”.

  2. Maintenance Tool Software: Click here for download. Click on “MTools-v5.35”.

  3. AE-200 AE 50 EW-50 Initial and BACnet Setting Tool: Click here for download. Click on “AE-200 AE 50 EW-50 Initial and BACnet Setting Tool”.

Click here for video instructions on how to download and install the software.

Click here to be directed to the software installation page.


Course Descriptions:


(Day 1) CITY MULTI Installation Essentials: This course provides an in-depth discussion of the techniques associated with properly installing commercial CITY MULTI systems. Instruction focuses on the best practices, limitations, and manufacturer’s requirements as they pertain to wiring, addressing refrigerant piping, and equipment installation. This course is recommended for Installers. Laptop computers are required. Prerequisite: CITY MULTI Product Overview


(Day 2) CITY MULTI Control and System Setup: This course provides hands-on experience building systems using Diamond System Builder TM design software. Participants learn Mitsubishi Electric’s warranty process and the steps to register products once they have been installed. The concepts of integration and centralized control are discussed as well as the proper steps for system start-up. This course is recommended for Service Technicians and Installers. Laptop computers are required. Prerequisite: CITY MULTI Installation Essentials (Day 1 Must be Attended)


(Day 3) CITY MULTI Service Essentials: This course provides an in-depth functional examination of system operation including both the electrical and refrigerant circuits. In addition, the resources and techniques to diagnose and troubleshoot CITY MULTI systems are discussed. Practical hands-on exercises to identify faults and repair select units reinforce the concepts covered. This course is recommended for Service Technicians. Laptop computers are required for this course. Prerequisite: CITY MULTI Installation Essentials and CITY MULTI Control and System Setup (Day 2 Must be Attended)


Parking Areas (shaded in blue):

Due to limited parking, carpooling is recommended. The areas shaded below show the recommended parking at the facility, and the yellow dot shows the location of the entrance to the training center.




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