More Than a Vendor: The Difference a Strategic Parts & Supplies Partner Makes

What happens when a critical piece of equipment fails, but the replacement part is still weeks away? For many organizations, procurement delays, budget constraints, and approval hurdles can turn a manageable maintenance issue into costly downtime. There’s nothing facilities teams can do to change this, right?

Some teams are mitigating critical failures by pre-ordering critical spare parts, but that can come with its own challenges. One government client developed a critical spare parts list of over 140,000 parts for their plant but faced hurdles in securing the required approval. Budgeting and product pricing also brought significant challenges. 

Boland Supply worked with the client to develop a solution. Together, the team created a monthly purchasing plan to ensure the client received what they needed while staying within budget. In just three months, they sourced more than half the items on the list, with a projection to complete the list within the next six months.

Ryan Budrevich, Jim Mertz, and Dan Sanders – together, they have an average tenure of 24 years!

For over 20 years, Boland’s Supply Sales Leader Dan Sanders has seen that trust, communication, and transparency make a real difference in clients’ business operations. Combined with Boland’s product knowledge and over 100 years of collective industry experience across the Supply team, clients can feel confident that our team provides recommendations that maximize the efficiency of their equipment and space.

In critical environments, even brief downtime can have significant consequences, so reliability and proactive support are essential. The Boland Supply team provides responsive, personalized support tailored to a client’s needs. When emergencies arise, clients know they can pick up the phone and reach someone for quick answers.

Another strength of working with Boland Supply is access to the entire organization. “We’re just one part of Boland,” says Sanders. “When a client comes to us with a question outside of our area, we help connect them with the right people. Direct access to our 200 service technicians is especially valuable because they are on the front lines and understand the challenges our clients face.”

Building a relationship with a parts and supplies partner can enhance operational efficiency, and a partner with product expertise can offer strategic advice to optimize equipment. With over 50 trusted vendor partnerships, the Boland Supply team can source OEM and aftermarket parts for most manufacturers. If clients need a part, Boland Supply can source it.

“Time is such a valuable asset, and our clients just don’t have the time anymore. They know they can come to us and trust us to provide them with the best product at a good price with a reasonable lead time.”