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EP 24: Service Coordination: The Backbone to a Reliable HVAC Service Provider

Updated: Jan 18, 2022

HVAC is necessary for buildings to keep individuals comfortable while in use. When something goes wrong with your equipment, you want an HVAC service provider to respond and act quickly to resolve those issues that occur. That's when service coordination comes to the rescue.


In this episode, Boland Service Coordination Leader, Edith Lemus, discusses the importance of having a strong service coordination team that is ready to answer your call and assist in anything you need.

Episode takeaways:

  1. Learn the process the service coordination team takes when receiving a call

  2. Understand why service coordination is a critical ingredient of an HVAC provider

  3. Look for a provider that reacts quickly, reliably, and professionally in challenging situations

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